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Communication, Education and Training on Compliance Issues

Elements of an Effective Compliance and Ethics Program
The Fourth Element: Communication, Education and Training on Compliance Issues

The fourth essential element of an effective Compliance and Ethics Program is communication, education and training on compliance issues. The program cannot be effective if staff are not aware of the compliance issues that are vital to the organization. This means developing comprehensive and formalized plans for training and communication to employees throughout the organization in conjunction with the compliance committee and others.

A compliance training plan should start with providing the code of conduct and compliance and ethics education to all employees at the time of hire, as well as to physicians, volunteers, vendors, and contractors as services commence and on an ongoing basis. Training for Board members and senior leaders should include compliance issues related to their specific obligations and responsibilities. Compliance training should occur at least annually and be embedded within other education provided throughout the organization.


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Screening and Evaluation of Employees, Physicians, Vendors and Other Agents

Elements of an Effective Compliance and Ethics Program
The Third Element: Screening and Evaluation of Employees, Physicians, Vendors and Other Agents

The third essential element of an effective Compliance and Ethics Program is the screening and evaluation of employees, physicians, vendors and other agents. The purpose of this is to ensure that a health care organization does not hire a person or entity that has committed a violation against a federally funded health care program.

Hiring someone with a documented violation would, of course, put the organization at risk and increase the likelihood of serious penalties if violations should occur resulting from this oversight. The Office of Inspector General (OIG) issues guidance and updates to organizations regarding the expectations related to screenings and other compliance issues.

The OIG was established in the U.S. Department of Health and Human Services to identify and eliminate fraud, waste and abuse in its programs and to promote efficiency. Through a nationwide program of audits, inspections, and investigations, the OIG has the authority to sanction persons or entities who have engaged in fraud or abuse by excluding them from participation in Medicare, Medicaid and other Federal health care programs. To determine whether a person or entity has been sanctioned in this manner, health care organizations must perform screening through the OIG and the System for Award Management (SAM), a comprehensive database that is part of the General Service Administration (GSA) of the federal government. Health care organizations who participate in Medicaid must also do sanction screening through their state’s Medicaid Exclusion lists.


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The Compliance Officer and Compliance Committee

Elements of an Effective Compliance and Ethics Program
The Second Element: The Compliance Officer and Compliance Committee

The second essential element of an an effective compliance and ethics program is the Compliance Officer and Compliance Committee. The designation of a Compliance Officer serves as a focal point for compliance activities, and ensuring that this person has appropriate authority is critical to the success of the compliance program.

“Is the (compliance) program adequately resourced and empowered to function effectively?”




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Board of Directors Additions and Appointments

The FSA Board of Directors is pleased to announce new appointments: 

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Pennswood Village Transportation Department: Values in Action

 

The transportation staff at FSA member Pennswood Village in Newtown, PA, used to fill most days with upwards of 50 scheduled trips. They’d drive the organization’s residents to doctor’s appointments, cultural events, shopping excursions—wherever they wanted to go. As COVID-19 safety precautions became increasingly strict, the number of rides dropped to a mere 1-2 per day for emergencies, but a number of other needs surfaced. Mail and package receipt and delivery, employee screening and campus monitoring became essential duties, among other adjustments.

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Meet the Board: Dennis Russell

Meet the Board: Five Questions or Less
Dentistry, Surfing and Survival on a Deserted Island

Nonprofit consultant Dennis Russell has worked in healthcare management for more than 25 years, and currently serves on the FSA Board of Directors and Strategic Issues Committee. To learn a few new things about him, we sent him five random questions. Here's what he told us:

What are the book(s) you’ve given most as a gift and why? True North by Bill George. It is a book about discovering your Authentic Leadership Style vs. emulating or modeling someone else. It was very helpful for me and others seem to feel the same way.



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"The More You Do For Me, The More You Take From Me."

The Montessori Approach to Dementia Care, in Action at Rowntree Gardens

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FSA is now Friends Services Alliance

Dear FSA Members, Partners and Friends,
IT'S A BIG DAY FOR FSA!

I am thrilled to announce that, effective today, Friends Services for the Aging has a new name: FSA | Friends Services AllianceThis change has been a long time coming. Updates to our strategic plan and various measures have been in the works so we can reposition FSA as the organization it truly is:  A growing collaborative of organizations that serve seniors: Rooted in Values. Driven by Excellence. 


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FSA Internship Program Leads to New Career Path

Emily Vassoler was on track to work within the hospitality business. As a Hotel, Restaurant and Institutional Management major at Penn State University Park, she had gotten some experience working within her chosen field. And she was frustrated.

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Meet the Board: Dan Murray, Board Chair

Meet the FSA Board

Dan Murray, FSA Board Chair
CEO, Pennswood Village

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Learning Through the Ages

Learning Through the Ages
Member organizations take new approaches to intergenerational partnerships


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