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How Does your Compliance and Ethics Program Measure Up?

 

How Does your Compliance and Ethics Program Measure Up?

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Board Governance and Development Webinar

Did you miss the LeadingAge Board Governance and Development Webinar with FSA’s Jane Mack and Kendal Corporation’s Nora Adelmann earlier this spring? Discussed during the webinar were best practices and tools for the four core aspects of board development: Identification and Recruitment, Education, Involvement and Evaluation of board members.

We’re happy to report that the webinar recording is live, so if you didn’t attend, you can watch it all here.

Grants Awarded to FSA Members for Employee Innovations During Pandemic

Last week, 11 senior care organizations across the United States, including seven FSA members, received Innovation Mini Grants from Friends Foundation for the Aging. These grants were created to recognize problem-solving efforts and ideas of front-line staff members during the COVID-19 pandemic. 

FSA congratulates members Broadmead, Chandler Hall, Friends House Retirement Community, The Hickman, Kendal at Home, Kendal~Crosslands and Medford Leas. Please read the full press release below for details on their efforts. 

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Being Community

Pennswood Village Transportation Department: Values in Action

 

The transportation staff at FSA member Pennswood Village in Newtown, PA, used to fill most days with upwards of 50 scheduled trips. They’d drive the organization’s residents to doctor’s appointments, cultural events, shopping excursions—wherever they wanted to go. As COVID-19 safety precautions became increasingly strict, the number of rides dropped to a mere 1-2 per day for emergencies, but a number of other needs surfaced. Mail and package receipt and delivery, employee screening and campus monitoring became essential duties, among other adjustments.

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Member Buzz

We polled staff at each and every FSA member organization to see what stood out for them most last year. The answers varied, but one thing was for certain: staff members sure are proud of what's happening at their organizations! Below are some highlights.


Tell us about an act of kindness you witnessed at your organization.

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What The Lion King has in common with FSA Peer Groups.

What The Lion King has in common with FSA Peer Groups.

“Pink pajamas penguins at the bottom. Pink paja-“

Oh... you mean those aren’t the words to the song at the beginning of The Lion King?

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FSA Happenings 2020

The end of year is always busy: projects come to a close and new ones are dreamed up. Here’s a quick recap of recent happenings, and a look to what’s ahead…

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Warm Holiday Wishes from FSA

Happy Holidays from your friends at FSA!

Values Ignited at Foxdale Summits

Values Ignited
Foxdale Village Summits Reinvigorate Personal Connections to Core Values

 

Community. Inclusion. Engagement. Acceptance. Caring. Stewardship. Fulfillment. These are the seven core values of Foxdale Village Retirement Community in State College, PA.


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Meet the Board: Dennis Russell

Meet the Board: Five Questions or Less
Dentistry, Surfing and Survival on a Deserted Island

Nonprofit consultant Dennis Russell has worked in healthcare management for more than 25 years, and currently serves on the FSA Board of Directors and Strategic Issues Committee. To learn a few new things about him, we sent him five random questions. Here's what he told us:

What are the book(s) you’ve given most as a gift and why? True North by Bill George. It is a book about discovering your Authentic Leadership Style vs. emulating or modeling someone else. It was very helpful for me and others seem to feel the same way.



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Member Matters: News from FSA Member Organizations

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Diversity Peer Group

Earlier this month, a group of FSA members gathered with co-facilitators Marsha Wesley Coleman and consultant Michael Gagné to talk about their organizations’ efforts to implement diversity programming. Gagné presented the following guidelines to assist organizations.

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In case you missed it...

FSA Annual Meeting and Dementia Symposium. View photos here. Video of they keynotes and panel to come! 

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FSA New Board Members

FSA Appoints New Board Members, Board Chair

 

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"The More You Do For Me, The More You Take From Me."

The Montessori Approach to Dementia Care, in Action at Rowntree Gardens

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FSA Internship Program Leads to New Career Path

Emily Vassoler was on track to work within the hospitality business. As a Hotel, Restaurant and Institutional Management major at Penn State University Park, she had gotten some experience working within her chosen field. And she was frustrated.

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Meet the FSA Board: Dianna Rienstra

Dianna Rienstra has been reflecting on her career. As she finds herself on the verge of retirement from her position as Chief Financial Officer with Friends Life Care, she can say with certainty that she feels satisfied with the path she has taken and the impact her work through the years has had on others.

She’s come a long way. Starting off as an Accounting graduate from Montclair State University, flexibility was key as she made her way through a male-dominated industry. In one of her first positions, Rienstra was one of just two females in her entire company. When it came time for her to go out on maternity leave, there was no policy set. “The head of Human Resources—who was the other female employee—said to me, ‘how long do you think your leave should be?’ We figured it out from there!”

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Member Stories: If you give a horse a haircut...

Who would have thought that a horse could change a life? Andy Switzer did. Though he’s been Director of Health and Wellness with Broadmead for three years, it was at his previous job where he first saw the benefit of involving residents in Equine Therapy. So, when the opportunity presented itself for Broadmead to begin working with horses, the organization collaborated with John Hopkins University to develop an individualized Equine Therapy program.

Now, in partnership with locally based  Rose of Sharon Equestrian School, Broadmead runs five-week therapy programs in the spring and fall. Residents who are diagnosed with Dementia or another cognitive impairment are chosen because of their interest in or experience with horses. Residents’ families are involved in the decision-making process in conjunction with a sign-off from Broadmead's Medical Director.

Participating residents get the opportunity to participate in the care of the horses with a focus on groomsmanship: one resident even got to give a horse a haircut! During their time in the program, each resident gets to work with one particular horse for the duration of the five weeks and receives a photo of their horse to take home with them. Those who are wheelchair bound, or those who may have trouble standing for long periods of time, get to work with one of the program’s two mini-horses.

According to Andy, the most exciting thing about the program is seeing evidence that patients are benefiting. In the two years that Broadmead has been running the program, Andy noted the vibrancy of the residents who participate. He shared the story of a mostly non-verbal gentleman who became more verbal when he was with the horses, including sharing details of memories from working with horses earlier in his life. The gentleman’s wife was particularly astonished as they were details she herself hadn’t heard. This experience was not limited to this gentleman alone, Andy remembered another woman who was non-verbal who began to smile more, put sentences together, and remember the horses' names during her time in the program.

If you give a horse a haircut – the residents might benefit!

Meet the Board: Jeremy Vickers, CEO of Medford Leas

Through his career, Medford Leas CEO Jeremy Vickers has experienced the cultures of senior living organizations across the United States. In his travels, he has noted similarities among them: the way the organization is structured, the types of work they do. The most successful ones offer services that are reflective of their particular area’s standards and desires. “They have a local flavor that shines through,” he says.

He has also seen the differences. From simple contrasts like architecture—“in Los Angeles, everything is vertical”—to deeper distinctions such as an organization’s values and the philosophies that guide the way they go about their work. And how, despite seeing success in one region, a particular program or approach may fall flat somewhere else. 

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