Resource Center

FSA members
Education

Early Quaker History Timeline

A timeline of Early Quaker History.

Diversity & Inclusion
Education
Conflict Management

Conflict Management (Video)

How do you manage inevitable conflict that occurs within the workplace (and beyond)? FSA shares "The Four R's of Conflict Management" as a strategy...

Diversity & Inclusion
Education
Managing Microaggressions with CLCE

Managing Microaggressions with CLCE (Video)

When you experience microaggressions, try using a mindfulness strategy to help cope. FSA | Friends Services Alliance describes CLCE, a strategy...

Board & Organizational Development

Board Engagement (Video)

Having a productive and actively engaged board of directors is a gift to any organization. How can an organization measure the engagement of its board...

Board & Organizational Development

Responding to Concern (Video)

How should a board member respond to an employee or service recipient's concern or complaint? Carefully! As a board member, your desire to help could...

Board & Organizational Development
Board Self-Assessment

Board Self-Assessment (Video)

Model board practices include an organization's board periodically holding up a mirror to assess its own performance. Jane Mack, CEO for FSA | Friends...

Board & Organizational Development
Board Meeting Evaluations

Board Meeting Evaluations (Video)

Evaluating nonprofit board meetings is an important quality improvement measure. Jane Mack, CEO for FSA | Friends Services Alliance, explores the...

Compliance
FSA members
Education
DEI Glossary of Terms

Learning Lab | Time Management

PowerPoint Presentation and materials for the January 10, 2023 Time Management Learning Lab.

Personal Kanban video. 

Article: "Personal Kanban to...

Board & Organizational Development
LeadingAge image

Creating Your Own Board Self-Assessment Tool

Free for LeadingAge members. Jane Mack shares tips for developing a board self-assessment tool, including the structure and process to follow...

Authenticated User
Education

Managing Staff Conflict Learning Lab

Here is the Conflict Management Styles Questionnaire and the slides from the Managing Staff Conflict Learning Lab, which was held on Tuesday, June 13...