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Programs & Services

Friends Services for the Aging engages in a wide array of programs in response to the interests and needs of its members. These activities evolve over time. Some are operated in concert with Church of the Brethren and Mennonite long term care organizations, often under the label of “Peace Church.”

Board Development

FSA offers an array of services to boards of FSA member organizations. Some are offered in collaboration with FSA-contracted consultants, MHS Alliance, and/or Fellowship of Brethren Homes. Services include:

  • Determining roles and responsibilities of a nonprofit board
  • Facilitating retreats
  • Consulting with individual boards on issues of concern to them, including succession planning, recruitment, board chair/CEO partnerships, and board orientation
  • Interpreting and training for Quaker governance
  • Convening occasional sessions for board members across FSA member organizations, with particular focus on best practices  in nonprofit governance and Quaker governance
Compliance & Privacy

FSA administers the Peace Church Compliance Program to provide faith-based nonprofit organizations specializing in long term care with corporate compliance and HIPAA privacy services. These services are available on a contractual basis.

Consulting Assistance from FSA Peers

FSA facilitates peer-to-peer consultation in many forms, many of which are informal connections among peers. FSA staff are also available to directly provide information, referrals, and knowledgeable consultation.

Insurance

Membership in FSA brings access to a number of insurance programs. Friends Workers Compensation Collaborative (formerly known as FSA Workers Compensation Fund) a self-owned and governed program is open to Pennsylvania members only. FSA, in conjunction with the Mennonite and Brethren associations helped to form 3 captive insurance companies: Peace Church Risk Retention Group (PCRRG) for liability insurance; Peace Church Health Insurance Program (PCHIP) for health insurance, and the Peace Church Workers Safety Program (PCWSP) for workers compensation insurance nation-wide. All three of these programs are member-owned and partially self-insured. Peace Church Property Insurance Trust (PCPIT) is a group purchase property, auto and crime insurance program. The Peace Church programs are managed by and offered through Resource Partners.

Marketing and Information & Referral

FSA offers co-op marketing and advertising for members as well as a referral service for individual consumers who need advice. The referral service helps callers to define their needs and steers them in appropriate directions.

Peer Groups

Membership in FSA brings access to a number of insurance programs. Friends Workers Compensation Collaborative (formerly known as FSA Workers Compensation Fund) a self-owned and governed program is open to Pennsylvania members only. FSA, in conjunction with the Mennonite and Brethren associations helped to form 3 captive insurance companies: Peace Church Risk Retention Group (PCRRG) for liability insurance; Peace Church Health Insurance Program (PCHIP) for health insurance, and the Peace Church Workers Safety Program (PCWSP) for workers compensation insurance nation-wide.

Quaker Orientation

This long-standing FSA program helps organizations introduce their non-Quaker staff members to Quaker beliefs, history, practices, and how they may be manifested in the culture of the organization. Workshops are held two times/year in the greater Philadelphia area.  At a negotiated rate, the program also can be presented on-site to organizations at a distance or wanting to engage a larger group in the process. Board members are welcome and separate sessions for boards can be scheduled.

Risk Management

FSA’s Risk Management Program, part of the Peace Church Compliance Program, serves organizations that elect to share a collaborative approach to risk management in all areas of their organizations.  This program is open to faith-based nonprofit senior care organizations.

Staff Training and Development

FSA offers a variety of skill-based workshops focused on topics such as constructive communication, conflict management, and valuing differences.  FSA staff is available to travel to member organizations to provide staff training on a wide array of issues including: communication, core values, or other areas identified by individual organizations. Sessions can involve residents.

Written Resources

FSA publishes a Guide to Quaker Services for the Aging.

Please contact the FSA office for further information or to discuss any of the services listed above.