Ladder of Inference (Video)

The Ladder of Inference is a model of the steps we use to make sense of how we act or react to certain situations. In this video, FSA examines how the Ladder of Inference can apply to the subjects of emotional intelligence, unconscious bias and conflict management.

Designed for the leadership and employees of Quaker values-aligned aging services providers, these short videos and their accompanying reflection questions explore common scenarios that occur within our organizations. 

Video reflection questions

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