Compliance Collaborative Team

Jane Mack has served as the President and CEO of FSA since 2008. With more than 30 years of experience in the field of healthcare, she brings a diverse range of expertise to her role, including program development, board and staff education, quality assurance and management.

Jane’s passion for working with others to develop their strengths began early in her career, when she was working on a dialysis unit. She had the opportunity to teach, develop training programs and serve as a mentor, and quickly realized the fulfillment she found in coaching and helping people succeed. 

Karla has been with FSA since 2007. She brings more than 30 years of experience in long-term care environments. She has worked in compliance since 2000 and has functioned as a Compliance Officer in single and multi-site organizations. 

Karla’s experiences have included working with government agencies including the Office of Inspector General, United States Attorneys’ Office, Centers for Medicare and Medicaid, and state health and welfare agencies. Her expertise includes developing and implementing compliance programs that fit an organization's size, culture and resources.  Karla’s experience includes navigating organizations through difficult and complex compliance issues. She frequently speaks at state and national conferences on compliance and other related topics.

Lori joined our team in November 2018, bringing 30 years of healthcare management and social work experience to her role as Compliance Specialist. Her Social Work background includes roles as Director of Social Services, Case Management Director and Social Work Consultant. Among her goals has been to improve the resident and family experience through person centered care and proactive grievance management. Read more.

Danine joined FSA in May 2022 as a Clinical Compliance Specialist.  She has more than 25 years of service and leadership experience in long-term care.   

In her previous role as Director of Nursing, Danine led two 5-star non-profit facilities, with goals to improve resident life and care via person-centered care and developing realistic systems. Danine has worked closely with two hospital networks in the Preferred Provider Network to improve resident care following hospitalization and reduce re-hospitalizations. Read more. 

With 25 years of experience in operations and clinical experience across the post acute continuum, Michelle brings to FSA a background with focus on long-term care, assisted and independent living rehabilitation. Her expertise includes contract and in-house therapy management, including compliance and clinical programming. She has held multi-site roles for the past 18 years including Corporate Director of Rehabilitation, Area Vice President and Regional Director of Education and Compliance. 

Michelle's passion is developing people and programs. She has taken her expertise and grown into interdisciplinary leadership roles in skilled nursing to develop staff education programs and niche specialty skilled nursing programming. Michelle is a licensed occupational therapist in Pennsylvania and New Jersey.

Tracy Malloy joined our team as a Compliance Specialist in May of 2018. She is a Registered and Licensed Dietitian with more than 25 years of experience in long term care, and has held a variety of clinical and operational positions. She most recently held the position of Vice President of Nutrition and Dining Services where she oversaw the dining program of 100 long-term care and assisted living facilities. Read more.

Danielle “Dani” Martin, MSN, RN, NHA, CPCO, joined us in 2023 as a Compliance Specialist. She comes to FSA with years of expertise in the aging services and healthcare.

In her former role as Vice President of Health Services at Calvary Fellowship Homes in Lancaster, PA, Dani was a key member of the team responsible for directing healthcare operations across all levels of care. She acted as the organization’s Compliance & Privacy Officer, Chair of the Quality Assessment and Assurance Committee and leader of the Emergency Preparedness Committee.

Previously, Dani served as a Nursing Home Administrator at Landis Homes, and Director of Quality and Clinical Services for Diamond Healthcare and Director of Nursing/RN Supervisor at Luther Acres.

Kathleen joined our team in September 2021. She has more than 25 years of nursing experience and brings a background in home care, hospice, healthcare sales and personal care. She has worked in both the for-profit and nonprofit sectors in healthcare. Her professional positions include regional director, program director and clinical director of hospice, clinical manager of homecare and personal care administrator.

With more than 20 years of long-term care experience, Kelly brings a background with a focus in Human Resources and Operations in long-term care and continuing care retirement communities. She has worked in both the for-profit and non-profit sectors of the long-term healthcare field. 

Kelly’s expertise includes the areas of operations/life safety, including construction oversight and life safety reviews. Kelly also has experience in human resource department reviews and personnel regulatory requirements.  She has overseen retirement community departments such as Maintenance, Housekeeping, Security, Laundry and Transportation. Read more.

Cheryl has more than 12 years of experience providing administrative support at area non-profits. After receiving her BA from Temple University, she has taken on roles that have included working with immigrants and refugees as well as domestic violence victims. In addition to the non-profit sector, Cheryl has worked in education, providing administrative support at a Quaker elementary school, assisting low-income families with scholarships to independent schools in the Philadelphia area, and providing admissions counseling at a local university.

Julie joined our team in July of 2018, bringing with her more than 23 years of leadership experience in long-term care, assisted living and home care. In her most recent role, she served as the Director of Quality and Clinical Outcomes for a large Continuing Care Retirement Community, specializing in Quality Assurance Performance Improvement (QAPI), program development, infection control, safety and disaster planning. Prior to that, Julie held the position of Registered Nurse Assessment Coordinator, Clinical Homecare Manager and spent many years serving as a Director of Nursing in the assisted living, sub-acute rehab and long-term care environments. 

A graduate of Widener University holding a BS in Nursing, she is a member of the American Association of Nurse Assessment Coordination (AANAC) with certification as a Resident Assessment Coordinator (RAC-CT) and she is board certified in Holistic Nursing (HNB-BC).

With more than 25 years of operational and nursing experience in the healthcare industry, Donna brings a background in long-term care and hospice experience. She previously served as the Director of Nursing and more recently the Executive Director at Chambers Pointe at Menno Haven, Inc. a Mennonite-affiliated continuing care retirement community (CCRC) in Franklin County, Pennsylvania. During her time at Menno Haven, Inc., Donna lead a 5-star rating and 3 deficiency free surveys. Prior to that, Donna served as Director of Nursing for a Presbyterian Senior Living Community in Newville, PA also a CCRC. Her career included roles as Nursing Aide, Licensed Practical Nurse, Nurse Supervisor, and Hospice Case Manager.

With more than 25 years of operational and clinical experience in healthcare, Angele brings a background with a focus in long-term care and experience in acute and sub-acute rehabilitation.

Her expertise includes in house therapy management as well as contract therapy oversight services; staff development for clinical growth; medical review preparedness training; Medicare compliance and documentation training; implementation of QA auditing processes; Additional Development Request and denial management. She has also assisted with selection and implementation of an Electronic Health Record. She has presented at National Association of Rehabilitation Providers and Agencies, AOTA, Leading Age PA and MD and American Burn Association.

Carolyn joined our team in August 2023. She has over ten years of experience in senior home care, including scheduling, quality assurance, and long-term care insurance. Previously, she was the Quality Assurance Coordinator for Visiting Angels of Jenkintown, a leading provider of senior home care. She has also worked in Talent Acquisition and Human Resources at various organizations. She holds a bachelor’s degree in marketing from Pennsylvania State University.