Diversity & Inclusion

FSA is committed to seeking understanding and fostering conversation about diversity and inclusion from a perspective anchored in values. To assist our members with diversity and inclusion initiatives within their organizations, we offer a myriad of programs.   

Upcoming Diversity & Inclusion Learning Labs

July 16, 2024 | Empowerment Through Awareness: Microaggressions and Allyship Training | Virtual via Zoom
September 10, 2024 | Cultivating Cross-Cultural Conversation | Virtual via Zoom

Take a look at our Guide to Diversity, Equity, Inclusion and Belonging in Aging Services, a container for inspiration and reflection to help you begin to make the change needed in your organization

Marsha Wesley Coleman

Workshop Facilitation with Marsha Wesley Coleman, FSA's Director of Learning and Development

An organizational development practitioner and executive coach, Marsha designs educational programs for FSA members and works with their leadership teams to develop strategies to improve organizational performance.

Her background includes more than 20 years of experience with KPMG and Black Entertainment Television. She also has a passion for mentoring and was the administrator for the L. Patrick Mellon Mentorship Program for the National Association for Multi-ethnicity in Communications, a nonprofit trade organization focusing on diversity. 

She is an adjunct professor in the Organizational Development and Leadership Program at the Philadelphia College of Osteopathic Medicine (PCOM). Additionally, she completed the National Coalition Building Institute Leadership Institute for Diversity and is certified to administer the Myers-Briggs Type Indicator and other individual and group assessment instruments. She serves as a certified Trainer for the Power + Systems Organization and When Cultures Meet Workshop. As a Master Trainer for the When Cultures Meet Workshop, she facilitated workshops in Nigeria, Hawaii and England and is the co-author of the soon-to-be-released "When Cultures Meet" chapter of The Change Handbook.

Diversity & Inclusion Training 

Guide to Diversity, Equity, Inclusion and More

In order to create an environment of inclusion, we must start with the basics. First, we will define diversity, equity, inclusion and more and talk about what they look like from the viewpoint of management within your organizations. This will support the development of a diversity strategy to affect change, and to ensure your team moves forward toward a common goal. You’ll walk away with beginning thoughts toward actions--to build your own framework for inclusivity and diversity as a manager on your team.

Guide to Unconscious Bias

We will define “unconscious bias” and identify the biases we all have. By paying attention to bias and using mindfulness techniques to not act on the biases we all have, we can contribute to a shift, both in our personal and work environments. We will also explore ways to manage the biases of others.

How to Create a Space for Brave Conversations

Learn strategies for navigating difficult conversations in the workplace. We’ll explore how to create a brave space for people to have conversations in the workplace and ways to develop trust in communications. Topics for discussion include: empathic listening, power dynamics, impact versus intent and more.

Intercultural Development Inventory® Assessment

New in 2020 is the Intercultural Development Inventory® (IDI) Assessment workshop that offers the opportunity for discovering one’s mindset/skillset towards cultural difference and commonality. Individuals take the IDI assessment to identify their own intercultural competence, which is the capability to shift perspective and adapt behavior to cultural difference and commonality. Following the assessment is a one-on-one meeting with FSA’s educator to review a participant’s IDI profile and individual action plan to achieve diversity and inclusion goals, both inside and outside of work. The IDI profile can be done on a group and/or individual level.

Ouch! That Stereotype Hurts

The program focuses on stereotypical comments and actions, explores why people don't speak up against stereotypes and other biased behaviors, and reviews techniques for speaking up against them.
Participants will:

  • Understand the impact of stereotypes and biased statements.
  • Identify the most common reasons people sit silent in the face of bias and stereotypes.
  • Enhance skills for speaking up against stereotypes without blame or guilt.

The program can be tailored for your organization.

Facilitated Conversation on Race

A facilitated gathering during which staff or residents reflect about the topics of race, diversity and inclusion. Currently held virtually, a Community Gathering is a safe space for meaningful dialogue about race in America through the lens of our values.

When Cultures Meet | Virtual Workshop

A two-hour virtual workshop designed to reflect on the nature of cultural dynamics in organizations. This is an upbeat, fast-paced way of getting into sensitive topics affecting every organization. A non-punitive program, WCM doesn't assume that anyone is right or wrong. Rather, this workshop demonstrates that there are certain predictable dynamics that are set in motion by cultural difference and gives participants a greater appreciation for cultural difference with insight into the ways in which differences add to organizational effectiveness. This workshop is also available as a 3-5 hour in-person workshop. 

Facilitation Services & Individual Coaching

We can design and facilitate customized experiences based on your organizations current needs and desired outcomes. Individual coaching services are also available to meet personal leadership development needs around diversity and inclusion.

Please visit our Upcoming Trainings page for an updated list. 


Diversity Peer Group

This ongoing group, which consists of staff and residents from FSA member organizations, meets to discuss and share best practices on topics related to diversity and inclusion.

Diversity Statement

Diversity & Inclusion Resources

Please contact us for more details about how FSA can help your organization foster a diverse, inclusive environment.