Resource Center

Compliance
FSA Compliance Back to Basics

FSA Compliance Back to Basics

As you manage today's challenges of compliance in aging services, sometimes the simple, but critical, basics of your compliance program can fall by...

Diversity & Inclusion
Education
Managing Microaggressions with CLCE

Managing Microaggressions with CLCE (Video)

When you experience microaggressions, try using a mindfulness strategy to help cope. FSA | Friends Services Alliance describes CLCE, a strategy...

Education

Quiz: Names

Take this quiz to test your knowledge after watching the video Names.

FSA members are granted the privilege to utilize tools and resources developed...

Education
Caregiver helping man with walker

The Power of Respect (Video)

How can we show our respect and gratitude to the people who provide us a service, like housekeepers, groundskeepers, dining services staff, activity...

PEER Support Services
PEER Support Services
Risk Management

Investigation Policy and Guidelines

These documents are designed assist with work flow processes in PEER; it contains the policy template for reporting events in PEER, establishing an...

PEER Support Services
PEER Support Services
Risk Management

File Manager Guides

These guides have been developed as training tools for File Managers. They cover basic File Manager information, as well as guidance on developing...

PEER Support Services
PEER Support Services
Risk Management

PEER How To's

These documents cover common FAQs regarding how to utilize functionality in PEER, including understanding the Expression Editor, which is necessary...

PEER Support Services
PEER Support Services
Risk Management

Event Forms for Use During PEER Outages

Most common forms to use when PEER is down for scheduled maintenance, or if it goes down unexpectedly.

Board & Organizational Development
Education

Collaborative Decision Making Part 2: Role of Participants (Video)

The role of the participant in the Quaker collaborative decision-making process. Part 2 of 3.

The Quaker Connection Video Series offers perspectives...

Board & Organizational Development
Education

Collaborative Decision Making Part 3: Role of Facilitator/Clerk/Chair (Video)

The role of the facilitator, clerk or chair in the Quaker collaborative decision-making process. Part 3 of 3. 

The Quaker Connection Video Series...