Resource Center

PEER Support Services
PEER Support Services
Risk Management

PEER How To's

These documents cover common FAQs regarding how to utilize functionality in PEER, including understanding the Expression Editor, which is necessary...

PEER Support Services
PEER Support Services
Risk Management

Event Forms for Use During PEER Outages

Most common forms to use when PEER is down for scheduled maintenance, or if it goes down unexpectedly.

PEER Support Services
PEER Support Services
Risk Management

Investigation Policy and Guidelines

These documents are designed assist with work flow processes in PEER; it contains the policy template for reporting events in PEER, establishing an...

Diversity & Inclusion
Education
Conflict Management

Conflict Management (Video)

How do you manage inevitable conflict that occurs within the workplace (and beyond)? FSA shares "The Four R's of Conflict Management" as a strategy...

Diversity & Inclusion
Education
Managing Microaggressions with CLCE

Managing Microaggressions with CLCE (Video)

When you experience microaggressions, try using a mindfulness strategy to help cope. FSA | Friends Services Alliance describes CLCE, a strategy...

Diversity & Inclusion
Education
Customized employee education

Employee Education Catalog

Customized onsite and virtual employee education.  

Topics range from Cultural Competency to Stress Management, Values in Action, Decreasing Employee...

Diversity & Inclusion
Education
Guide to DEIB in Aging Services

Guide to Diversity, Equity, Inclusion and Belonging within Aging Services Organizations

Guide to Diversity, Equity, Inclusion and Belonging

Many aging services organizations have expressed that it can feel challenging to know where to...

PEER Support Services
PEER Support Services
Risk Management

File Manager Guides

These guides have been developed as training tools for File Managers. They cover basic File Manager information, as well as guidance on developing...

Board & Organizational Development
Diversity & Inclusion

Taking Action on Board Diversity: Five Questions to Get You Started

credit: BoardSource 

Today’s nonprofit boards are dissatisfied with their board diversity, but are doing little to prioritize it in their board...

PEER Support Services
PEER Support Services
Risk Management

Report Guidance

These documents will assist the File Manager with a Role to create trending and tracking reports in PEER in understanding how to use the Report Center...