FSA Leadership Resource Center

Resources and materials related to leadership of values-based organizations, for professionals working in the field. If you are a consumer looking for information on aging services, please reach out to our Member Organizations.


Being with Friends
Video introduction to Quakerism and the values that guide FSA and its member organizations.

Creating the Climate for Collaborative Decision Making
Following the framework of five levels of decision-making, FSA CEO Jane Mack looks at those levels from the point of view of ownership of the decision, engagement in the outcome and the pros and cons of each level of decision-making. It also considers the importance of clarifying which level is being used. In this workshop video, Jane follows the explanation of her process with a practical discussion on how viewers can foster this collaborative decision-making in their own workplace. 

FSA Values Summit
In June 2017, FSA welcomed approximately 75 people from across our membership to a summit on values. These people represented a cross section of our membership, from the largest to the smallest members, east coast to west coast, bricks and mortar organizations, home and community based service providers, to campus-based personal care/assisted living, single sites, and systems. The purpose of the summit was to work together in articulating our vision of bringing Quaker-inspired values to senior living in today’s world.

Print Materials

Postcard: Hallmarks of Quaker Values-Inspired Senior Living

Report: Values Summit

A recap of the June 2017 gathering of FSA member organizations and their reflections on values.

White Paper:  New Realities Require New Approaches: The Business Case for Diversity

Presented by the FSA Diversity and Inclusion Committee. Authored by Berit Lakey, PhD, nationally-known speaker, author, and consultant, this work is based on interviews with FSA member CEOs and current research.


Administration for Community Living

The Federal agency responsible for increasing access to community supports, while focusing attention and resources on the unique needs of older Americans and people with disabilities across the lifespan. A combined effort of the Administration on Aging (AoA), the Administration on Intellectual and Developmental Disabilities (AIDD), and the HHS Office on Disability

American Association of Retired Persons (AARP)

The nation's largest nonprofit, nonpartisan organization dedicated to empowering Americans 50 and older to choose how they live as they age.


An association of 5,600 nonprofit organizations dedicated to making America a better place to grow old.