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Evaluating nonprofit board meetings is an important quality improvement measure. Jane Mack, CEO for FSA | Friends Services Alliance, explores the...

Model board practices include an organization's board periodically holding up a mirror to assess its own performance. Jane Mack, CEO for FSA | Friends...

How should a board member respond to an employee or service recipient's concern or complaint? Carefully! As a board member, your desire to help could...

Having a productive and actively engaged board of directors is a gift to any organization. How can an organization measure the engagement of its board...

These documents are designed assist with work flow processes in PEER; it contains the policy template for reporting events in PEER, establishing an...

How can we show our respect and gratitude to the people who provide us a service, like housekeepers, groundskeepers, dining services staff, activity...

As you manage today's challenges of compliance in aging services, sometimes the simple, but critical, basics of your compliance program can fall by...

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Supporting materials for the April 8, 2024 Compliance Official Webinar