A facilitator’s guide to creating brave spaces for dialogue on race.
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Education
Virtual Learning Lab Checklist
Virtual Learning Labs Checklist for Success
Tips for the best learning...
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Diversity & Inclusion
Education
Employee Education Catalog
Customized onsite and virtual employee education.
Topics range from Cultural...
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Board & Organizational Development
Creating Your Own Board Self-Assessment Tool
Free for LeadingAge members. Jane Mack shares tips for developing a board self-assessment tool, including the structure and process to follow...
Board & Organizational Development
Board Meeting Evaluations (Video)
Evaluating nonprofit board meetings is an important quality improvement measure. Jane Mack, CEO for FSA | Friends Services Alliance, explores the...
Board & Organizational Development
Board Self-Assessment (Video)
Model board practices include an organization's board periodically holding up a mirror to assess its own performance. Jane Mack, CEO for FSA | Friends...
Board & Organizational Development
Responding to Concern (Video)
How should a board member respond to an employee or service recipient's concern or complaint? Carefully! As a board member, your desire to help could...
Board & Organizational Development
Board Engagement (Video)
Having a productive and actively engaged board of directors is a gift to any organization. How can an organization measure the engagement of its board...
PEER Support Services
PEER Support Services
Investigation Policy and Guidelines
These documents are designed assist with work flow processes in PEER; it contains the policy template for reporting events in PEER, establishing an...
Education
The Power of Respect (Video)
How can we show our respect and gratitude to the people who provide us a service, like housekeepers, groundskeepers, dining services staff, activity...
Compliance
FSA Compliance Back to Basics
As you manage today's challenges of compliance in aging services, sometimes the simple, but critical, basics of your compliance program can fall by...
Names (Video)
"I'm terrible with names!"
Correctly spelling and pronouncing people's names might seem like a small thing, but it's actually a big deal--especially...
Education
Quiz: Names
Take this quiz to test your knowledge after watching the video Names.