Resource Center

People of different generations approach some aspects of work and life in very different ways. Learn how to appreciate and leverage those differences...

How can we show our respect and gratitude to the people who provide us a service, like housekeepers, groundskeepers, dining services staff, activity...

Evaluating nonprofit board meetings is an important quality improvement measure. Jane Mack, CEO for FSA | Friends Services Alliance, explores the...

Model board practices include an organization's board periodically holding up a mirror to assess its own performance. Jane Mack, CEO for FSA | Friends...

How should a board member respond to an employee or service recipient's concern or complaint? Carefully! As a board member, your desire to help could...

Having a productive and actively engaged board of directors is a gift to any organization. How can an organization measure the engagement of its board...

Diversity should be considered a business imperative to remain economically and morally strong and competitive. It is also necessary to expand the...