Resource Center

Board & Organizational Development

Responding to Concern (Video)

How should a board member respond to an employee or service recipient's concern or complaint? Carefully! As a board member, your desire to help could...

Board & Organizational Development

Board Engagement (Video)

Having a productive and actively engaged board of directors is a gift to any organization. How can an organization measure the engagement of its board...

Diversity & Inclusion
Education
Conflict Management

Conflict Management (Video)

How do you manage inevitable conflict that occurs within the workplace (and beyond)? FSA shares "The Four R's of Conflict Management" as a strategy...

Diversity & Inclusion
Education
Managing Microaggressions with CLCE

Managing Microaggressions with CLCE (Video)

When you experience microaggressions, try using a mindfulness strategy to help cope. FSA | Friends Services Alliance describes CLCE, a strategy...

Diversity & Inclusion
Education
Customized employee education

Employee Education Catalog

Customized onsite and virtual employee education.  

Topics range from Cultural Competency to Stress Management, Values in Action, Decreasing Employee...

Diversity & Inclusion
Education
Guide to DEIB in Aging Services

Guide to Diversity, Equity, Inclusion and Belonging within Aging Services Organizations

Guide to Diversity, Equity, Inclusion and Belonging

Many aging services organizations have expressed that it can feel challenging to know where to...

FSA members
Board & Organizational Development
FSA Governance Ready-to-use Tools

Questions for Board Meeting Evaluation Forms | Ready-to-use Governance Tools

Evaluating board meetings to assess things such as the quality of materials, preparation of members, quality of discussions, and appropriate focus of...

FSA members
Board & Organizational Development
FSA Governance Ready-to-use Tools

CEO-Board Partnership | Ready-to-use Governance Tools

Are your Board and CEO in a productive relationship with both parties fully engaged in their roles? Power dynamics shift and roles can become blurred...

Board & Organizational Development
Diversity & Inclusion

Taking Action on Board Diversity: Five Questions to Get You Started

credit: BoardSource 

Today’s nonprofit boards are dissatisfied with their board diversity, but are doing little to prioritize it in their board...

Board & Organizational Development
Education

Collaborative Decision Making Part 1: Overview (Video)

An overview of the collaborative decision-making process. Part 1 of 3.

The Quaker Connection Video Series offers perspectives on living and working...