General Session 1 | 12:30 - 2:00pm
Professional Party of Purpose and Praise!
1.5 NAB CEUS
Christopher Ridenhour, GFN | Leadership Trainer/Educator, Inspired2Results
Wave after wave of national and global crises have whipsawed our residents and teams and left them stranded on the corners of frazzled and numb. Every “leadership” manual demands you weather all workplace storms with poise and mastery! The “human” manual, however, expects you to experience the same roller coaster of emotions as everyone else.
This Professional Party of Purpose commemorates the dedication, commitment and sanity you’ve managed to maintain through painful and historic change. In spite of it all, you continue to profoundly impact the lives of your clients, and ultimately our elders. The world has witnessed your ability to pluck up, push through, and persevere: you deserve a celebration with the inspiration and skill-building proportionate your champion spirit.
Storytelling, tributes, and laughter are all on deck, but also a “Resiliency Swag Bag.” You will leave the party with tried-and-true tools, tips and techniques that support even further growth to tactically triumph despite the ongoing challenges, conflicts and changes; stand even more courageously while influencing others with emotional intelligence; and remain connected and committed to the energetic, optimistic human who used to stare back in the mirror.
Break | 2:00 - 2:15pm
Session 2 | 2:15 - 3:45pm
1.5 NAB CEUS
- Risk Management Boot Camp
David C. Marshall | Partner, Latsha Davis & Marshall, PC
Tanya Harris | Senior Associate, Latsha Davis & Marshall, PC
The COVID-19 pandemic brought unprecedented challenges to the nation and its healthcare system. Long-Term Care (LTC) providers were on the front lines fighting the effects of the virus, while protecting the most vulnerable population. Federal and State governments issued numerous directives to the LTC community as providers struggled to address the pandemic while facing staffing, personal protective equipment and other shortages, financial challenges and significant liability risks.
LTC providers had to quickly develop policies to evaluate their clinical capability of caring for COVID-19 residents, determine whether to accept admissions from local hospitals and other providers, and develop “isolation units” to protect the existing resident population. They also were confronted with staffing and funding challenges, requiring the navigation and understanding of multiple governmental aid and loan programs, each with their own sets of conditions. And this was all in addition to the “constant” challenges of simply providing care to residents within the LTC continuum! All of these issues bring significant liability risks to LTC providers, especially in states without a meaningful grant of immunity from state government.
This session is designed to review these issues, through an analysis of the legal requirements imposed on LTC providers before, during and after this crisis, and the real-life operational issues that were then and are now confronted by providers. The presenters will review applicable legal requirements which pose the highest “compliance risks” to providers, and will provide recommendations on how to address and manage those risks today and moving forward.
- The COVID Challenge
Jean Bourgeois, MBA, RHIA | President & Founder, Excelas
Sharon Ezzone, MBA | Vice President, Operations, Excelas
The impact of COVID-19 extends into nearly everything we do, and we should be prepared to manage the regulatory and legal repercussions involved. In this session, we'll discuss best practices for defending claims and litigation related to COVID-19. This includes a look at case studies and the current landscape—what we are seeing now and what we can expect to see in the future—as well as the PREP Act and Immunity orders, state and federal guidance and how to organize your response, preparing medical records and more.