Events

Conflict in the workplace is inevitable, but how you handle it can make all the difference.

This Learning Lab teaches participants how to navigate difficult conversations by reframing the definition of conflict and understanding that conflict, when managed effectively, leads to resolution and growth. You'll gain practical tools to help you know what to say in various challenging situations. We will also work on developing strategies for handling tough conversations and learn to reframe conflict and use it as an opportunity for positive change.

Tracy Malloy, RD, LDN, CHC, CHPC, Compliance Manager for FSA, and Kathleen Moskowitz, RN, BSN, MBA, Clinical Compliance Specialist for FSA, will present "Beyond Chicken" a presentation about nutrition and the end of life in a session at The LeadingAge PA Annual Conference & EXPO in Hershey, PA.

This new Learning Lab will explore how performance evaluations can be more helpful and impactful when handled with specific intent and preparation.  Learn tools to prepare for your own performance review, ensuring that formal reviews become a tool for growth rather than a source of stress. Then, learn to understand the importance of making reviews transparent, where there are no surprises, and how to tailor feedback for maximum impact.

Designed for those stepping into supervisory roles, this interactive session will help you begin to examine the essential skills and insights needed to navigate the exciting transition and lead your team with confidence.

Participants will be encouraged to ask questions and share their thoughts throughout the training.

Location: Virtual via Zoom

Cost: (Before selecting the fee, please check your organization's membership level) 

Session 1 of the FSA Leadership Institute. This intensive, cohort-style experience is designed to promote leadership practices that will resonate in organizations that embrace Quaker values—Presence, Connection, Listening—and where leaders actively and intentionally live these values to shape and nourish the culture of their organizations.

Interested in participating in the 2025 cohort?  Learn more about it.

This new Learning Lab is designed to help employees develop the skills and strategies needed to manage their relationships with higher-ups, align with their goals, and contribute to the overall success of the organization. We will review the differences between leading from a place of influence versus authority. 

Tracy Malloy, RD, LDN, CHC, CHPC, Compliance Manager for FSA, and Kathleen Moskowitz, RN, BSN, MBA, Clinical Compliance Specialist for FSA, will present "Beyond Chicken" a presentation about nutrition and the end of life in a session at The LeadingAge Ohio 2025 Annual Conference, Ripples of Impact. The event will take place on August 26 at the Hilton Columbus at Easton. 

MDS Scheduling/Completion/Submission (OBRA and PPS)/ Common Coding Errors- MDS Section Overviews- A through F 

It is more important than ever to raise awareness about neurodiversity, promote inclusion, and provide actionable strategies for supporting neurodivergent individuals in the workplace. In this new Learning Lab, we will focus on fostering understanding, reducing stigma, and creating environments that embrace neurodiverse strengths.

By the end of the training, participants will:

Session 2 of the FSA Leadership Institute. This intensive, cohort-style experience is designed to promote leadership practices that will resonate in organizations that embrace Quaker values—Presence, Connection, Listening—and where leaders actively and intentionally live these values to shape and nourish the culture of their organizations.

Interested in participating in the 2025 cohort?  Learn more about it.

Common Coding Errors- MDS Section Overviews- GG through Q 

MDS Interviews