Parker Palmer looks at Community through a different lens to offer an alternative definition of community and discusses how to achieve connectedness....
FSA members
Education
How to Keep Peace in the Workplace
The workplace is a special place in certain ways, because the people we interact with are not of our choosing most of the time, and relating to them...
FSA members
Education
Are You a Multiplier or a Diminisher?
Organizations tend to find smart, talented people and then promote them into management. But many of these people cling to their own capabilities and...
FSA members
Education
Ten Principles of Servant Leadership
According to Robert Greenleaf, the ten principles of servant leadership includes: listening, empathy, healing, awareness, persuasion...
Diversity & Inclusion
New Realities Require New Approaches: The Business Case for Diversity
Diversity should be considered a business imperative to remain economically and morally strong and competitive. It is also necessary to expand the...
FSA members
Diversity & Inclusion
Framework for Positive Social Change
Creating positive change in an organization starts with a plan that encompasses many components from leadership, financial to human resources and...
FSA members
Education
Six Things Really Thoughtful Leaders Do
To be a thoughtful leader is to be greatly admired and deservedly so. The brain is a sadly under-utilized organ. A little effort can make a big...
Compliance
Compliance
Medicare and Medicaid Triple Check Policy
This policy describes the organization's responsibility for implementing an effective monthly triple-check process to verify 100% of claims are...
Compliance
Compliance
CMS Elder Justice Act
CMS Reporting Reasonable Suspicion. CMS guidance came in the form of a memorandum entitled “Reporting Reasonable Suspicion of a Crime in a Long-Term...